Changes in money circumstances
Citizens Advice Harrogate
Address – Audrey Burton House, Queensway, Harrogate HG1 5LX
Online advice is available 24/7 at https://www.citizensadvice.org.uk/
You can contact us by email on our website: https://cachd.org.uk/email
Universal Credit
https://www.gov.uk/universal-credit/contact-universal-credit
Universal Credit helpline
Telephone: 0800 328 5644
School transport
https://www.northyorks.gov.uk/school-and-college-transport
Phone: 01609 780780
Free School Meals
To qualify for free school meals for your child, you must fulfil one of the criteria set by Universal Credit which can be found on the government website: https://www.gov.uk/apply-free-school-meals.
Please note that contributions-based benefits, including contribution-related Jobseekers´ Allowance do not entitle you to claim free school meals.
If you meet the criteria, please visit the North Yorkshire County Council website for an application form.
Applications are usually processed within five working days. You will be notified in writing, either by post or email, if your child is entitled and the Local Authority will also let the school know. You should continue to pay until confirmation comes through. Schools may be able to arrange reimbursement of payment made while your entitlement is being confirmed.
Free school meals claims cannot be backdated. They are awarded from the date North Yorkshire County Council receive the application, once eligibility is confirmed. This is because there is a legal requirement for a request to be made, before a free school meal can be provided.
If you are not entitled to free school meals, you will be notified in writing.
National Debt Line
Telephone: 0808 8084 000
SEND
SENDIASS – Advice and Support for Adults supporting young people with SEND.
https://sendiassnorthyorkshire.co.uk/
Emotional Support and Supporting your Child
Shout
Text Shout to 85258
MIND
Samaritans
Phone: 116 123 (free from any phone)
SANEline
Phone: 0300 304 7000 (4.30pm–10.30pm every day).
Campaign Against Living Miserably (CALM).
If you identify as male, you can call the Campaign Against Living Miserably (CALM) on 0800 58 58 58 (5pm–midnight every day
Relate
Wellspring Harrogate
Address: Wellspring House, 78 High Street, Starbeck, Harrogate, HG2 7LW
Phone: 01423 881 881
E: office@wellspringtherapy.co.uk
https://wellspringtherapy.co.uk/
IDAS (Supporting people affected by domestic abuse and sexual violence)
North Yorkshire & Barnsley Helpline: 03000 110 110
Email – info@idas.org.uk
IDAS – also run a programme for adolescents to whom are demonstrating controlling or aggressive behaviours especially within the home. RESPECT programme.
Compass
https://www.compass-uk.org/services/compass-phoenix/
Telephone: 0800 008 7452
Papyrus – Prevention of Young suicide
Telephone: 0800 068 41 41
Drug and Alcohol (young people)
North Yorkshire Rise (substance use/health and wellbeing/sexual health)
Telephone: 01723 330730 (option 2)
Freephone: 08000 141480 (option 2)
Email: NYYP.admin@Humankindcharity.org.uk or for alcohol: www.drinkdrughub.co.uk
Others sources of Support
North Yorkshire Council – which provides multiple methods of support including social services
https://www.northyorks.gov.uk/about-council
Telephone: 0300 131 2131
Safeguarding
https://www.safeguardingchildren.co.uk/
Telephone: 01609 535123
Telephone: 0808 800 5000
Online Safety
https://www.nspcc.org.uk/keeping-children-safe/online-safety/
https://www.ceop.police.uk/Safety-Centre/
Protecting children from exploitation
Be Aware
Online knowledge hub set up and run by NYSCP in collaboration with young people, parents and carers, and professionals across North Yorkshire to help prevent and tackle Child Exploitation.
https://www.safeguardingchildren.co.uk/beaware/
Drug and Alcohol (18 years +)
North Yorkshire Horizons
https://www.nyhorizons.org.uk/
Telephone: 01723 330730
GamCare
https://www.gamcare.org.uk/get-support/young-peoples-support-service/
Telephone: 0808 8020 133
YGam